Privacy Policy – BuildPrax
1. Who we are
BuildPrax (“we”, “us”, “our”) is an independent software product operated by Charle Viljoen as a sole proprietor, and operates the website at https://buildprax.com.
2. What information we collect
When you submit the download or trial form on our website, we may collect the following information:
- First name
- Last name
- Email address
- Company name (optional)
- Phone number (optional)
- Address line 1 (optional)
- City
- Country
- “How did you hear about us?” (optional)
We may also automatically collect limited technical information such as device or browser type, pages viewed, approximate location, and similar analytics data.
3. How we use your information
We use your information to:
- Send download links or welcome emails
- Provide customer support and respond to enquiries
- Improve our website and understand how visitors use it
- Measure marketing performance and website effectiveness
4. How we share your information (service providers)
We use trusted third-party service providers to operate our website and communications, including:
- SendGrid – email delivery
- DigitalOcean – website hosting and serverless functions
- PayPal – payment processing for license purchases (if applicable)
These providers process information only to perform services on our behalf.
We do not sell your personal information.
5. Cookies, analytics, and advertising
We use the following tools:
- Google Analytics (GA4) to understand website usage and improve performance
- Meta/Facebook Pixel to measure advertising effectiveness (for example, form submissions or conversions)
These tools may use cookies or similar technologies. You can control cookies through your browser settings or use privacy tools and extensions to limit tracking.
We use these tools only to understand website usage and measure marketing effectiveness. We do not use them to profile individuals or sell personal data.
6. Local storage in your browser
Our website may store limited information in your browser (for example, using localStorage) to support site functionality such as remembering session details or tracking download and redirect events.
7. Data retention
We retain personal information only for as long as reasonably necessary for the purposes described above (typically months to a few years), unless a longer retention period is required or permitted by law.
8. Security
We take reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is completely secure.
9. International data transfers
Your information may be processed in countries other than your own, depending on where our service providers operate.
10. Your choices and rights
You may contact us at [email protected] to:
- Request access to the personal information we hold about you
- Request corrections
- Request deletion of your information where applicable
We aim to respect applicable data protection laws in the regions where our users are located.
11. Children’s privacy
Our website and products are not intended for children. We do not knowingly collect personal information from children.
12. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available at https://buildprax.com/privacy.html.